Refund Policy

Returns

We accept returns within 30 days of delivery.

To be eligible for a return, items must be unused, unwashed, and in their original condition with all tags attached.

Non-Returnable Items

The following items cannot be returned:

  • Final sale items
  • Gift cards
  • Customized or personalized products

Refunds

Once we receive and inspect your returned item, we will notify you regarding the approval of your refund.

Approved refunds will be issued to your original payment method within 5–10 business days.

Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days after delivery with photos of the issue.

Exchanges

We currently do not offer direct exchanges. If you would like a different item or size, please place a new order after your return is approved.

Contact Us

If you have any questions regarding returns or refunds, please contact us at:

UAALonline@outlook.com